Community Operations Associate

Job Summary

A company is looking for a Community Operations Assistant to support the operational processes for a global pool of AI Trainers and domain experts.

Key Responsibilities

• Track expert onboarding and payment status, ensuring internal records are accurate and up to date
• Monitor logged hours and task submissions, collaborating with Project Managers to address discrepancies
• Support referral operations by maintaining records and coordinating follow-ups with referrers and referees

Required Qualifications

• 1-2 years of experience in operations, administrative support, or community coordination
• Strong organizational skills with a focus on maintaining structured and updated processes
• Comfortable working with tools like Coda, Slack, Discord, and Google Workspace
• Ability to remain productive in asynchronous, remote-first environments
• Proactive mindset with a tendency to flag issues and follow through on tasks