Community Operations Manager

Job Summary

A company is looking for a Community Business Operations Manager.

Key Responsibilities

• Support the Champions program by managing tech stack and vendor relationships
• Establish and maintain processes for scalable growth within the program
• Lead new initiatives and projects, ensuring successful implementation

Required Qualifications

• 4+ years of experience in a business operations role related to community, support, marketing, or IT
• 2+ years of experience in agile release cycles, contributing to software development
• Experience serving customers, preferably in a community setting
• Familiarity with platforms like Jira, Jira Service Desk, and Confluence Cloud is preferred
• Ability to work autonomously and manage vendor relationships