Community Resource Specialist

Job Summary

A company is looking for a Community Resource Specialist.

Key Responsibilities

• Answer incoming calls and inquiries from the public using computer software
• Assess the needs of callers and provide appropriate resources
• Document interactions and maintain accurate records of calls and referrals

Required Qualifications

• Must have at least a high school diploma or equivalent
• Ability to assist callers who are presenting life-threatening crises
• MUST obtain an Inform CRS Certification within 90 days of acceptance of position
• Legally able to work in the United States
• Must pass a criminal background check