Community Strategy Manager

Job Summary

A company is looking for a Manager, Organic Community & Channel Strategy.

Key Responsibilities

• Build and grow the company's organic presence across key channels like Reddit, Quora, YouTube, and TikTok
• Develop a playbook for community engagement, outlining when to post, reply, or remain silent
• Measure important metrics such as sentiment, share of voice, referral traffic, and LLM citation

Required Qualifications

• 3+ years of experience in community management or organic social, preferably in fintech or insurtech
• Strong understanding of SEO and how LLMs cite sources
• Ability to make complex topics relatable and engaging
• Experience in building systems for community engagement
• Commitment to fostering organic trust over quick public relations wins