Community Web Manager
Job Summary
Leading publishing operations and content management, the full-time Community Web Manager will ensure accurate and timely content across the ServiceNow Community platform while managing website updates and stakeholder requests in a flexible or remote work environment.
Key responsibilities
- Execute and manage website updates, ensuring quality assurance and production deployment processes
- Configure site navigation, content placement, and support role-based access controls while collaborating with engineering and product teams
- Train stakeholders on community tools and publishing processes, developing documentation and training resources
Required qualifications
- 7+ years of experience in web publishing, content management, or community management
- Experience with CMS or online community platforms
- Strong understanding of content governance and publishing workflows
- Proven ability to manage multiple stakeholder requests and priorities
- Experience in project management and organizational skills
Complete Job Description
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