Community Web Manager
Job Summary
Leading publishing operations and content management across the ServiceNow Community platform, the full-time Community Web Manager will ensure content accuracy and discoverability while managing website updates, external community properties, and stakeholder consultations in a flexible or remote work environment.
Key Responsibilities
- Execute and manage website updates and publishing operations across the Community platform
- Configure site navigation, content placement, and support community governance requirements
- Serve as the primary point of contact for content management requests and train stakeholders on publishing processes
Required Qualifications
- 7+ years of experience in web publishing, content management, or digital operations
- Experience with a CMS or online community platform
- Strong understanding of content governance and publishing workflows
- Experience managing multiple stakeholder requests and priorities
- Proficiency in project management and organizational skills
Complete Job Description
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