Complaint Evaluation Specialist

Job Summary

A company is looking for a Complaint Evaluation Specialist to manage complaint documentation and support team training.

Key Responsibilities

• Track all stages of the Complaint Documentation process including reportability determination, data analysis, and documentation review
• Maintain accurate documentation and files related to complaints and special projects, and support database development
• Assist during audits and train team members on complaint coordination processes

Required Qualifications

• Bachelor's degree or 3+ years of experience in medical device complaint evaluation or vigilance reporting
• 1-2 years of experience in data management and record keeping
• Experience troubleshooting within the medical device or related field