Complaint Handling Specialist

Job Summary

A company is looking for a Complaint Handling Specialist to support global medical device complaint investigations and regulatory reporting activities.

Key Responsibilities

• Receive, review, and document complaints related to medical devices across global markets
• Conduct thorough investigations by gathering relevant information and performing follow-up activities
• Prepare and submit initial and follow-up Medical Device Reports (MDRs) and ensure compliance with regulatory requirements

Qualifications

• Associate's or Bachelor's degree in Life Sciences or related field
• 1+ year of medical device complaint handling experience
• 2-3+ years of related complaint experience in product safety within a healthcare or clinical environment preferred
• Healthcare background strongly preferred (LVN, RN, Medical Technologist, Medical Assistant, etc.)