Complaints Administrative Assistant

Job Summary

A company is looking for a Complaints Administrative Assistant to support their recovery operations remotely.

Key Responsibilities

• Handle and process complaints, incidents, and claims
• Conduct data entry, generate reports, and perform internal audits
• Make outbound calls to debtors regarding claim reviews and findings

Required Qualifications

• 2+ years of experience in Collateral Repossession and/or Insurance Claims
• Legal authorization to work in the U.S. indefinitely
• Intermediate to advanced experience with Microsoft Excel and Word
• Experience in claims and/or complaints handling is a plus
• Familiarity with Google email, Docs, and Sheets preferred