Complaints Administrative Assistant

Job Summary

A company is looking for a Complaints Administrative Assistant to manage complaints and claims processing in a remote capacity.

Key Responsibilities

• Handle and process complaints, incidents, and claims
• Conduct data entry, contract and document review, and generate reports
• Perform outbound calls to debtors regarding claim findings

Required Qualifications

• High School Diploma or equivalent
• Experience in collateral repossession, insurance claims, or related fields
• Legal authorization to work in the U.S. indefinitely
• Intermediate to advanced skills in Microsoft Excel and Word
• Experience with claims and/or complaints processing is a plus