Complaints Specialist II
Job Summary
A company is looking for a Complaints and Issues Specialist II in a remote location in California.
Key Responsibilities:
- Process customer inquiries, complaints, and issues in compliance with regulatory requirements
- Investigate complaints to determine root cause and identify resolutions
- Analyze data to identify trends and opportunities for improvement
Required Qualifications:
- High School diploma or GED
- 1-2 years of related experience
- Possibly vocational or technical education in addition to work experience
- Ability to prioritize and make independent decisions
- Effective time management skills preferred
COMPLETE JOB DESCRIPTION
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