Complex Claims Manager

Job Summary

A company is looking for a Complex Manager.

Key Responsibilities

• Provide expertise in claims processing, negotiation, and adjustment
• Lead a team, offering development opportunities and tracking team KPI metrics
• Analyze claims operations and recommend process improvements and product developments

Required Qualifications

• Bachelor's degree or equivalent experience required
• 3+ years of experience in resolving complex liability investigations
• Strong technical understanding of liability and casualty principles
• Experience managing complex Personal Auto claims through closure
• Continuous learning demonstrated by advanced certifications or industry specialization