CompTIA A+ Certified IT Help Desk

Job is Expired

Location: Remote

Compensation: Hourly

Reviewed: Tue, Feb 24, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Masters

Job Summary

A company is looking for an IT Help Desk Level 2 technician.

Key Responsibilities

Maintains availability for escalated inbound calls, support tickets, and web chats
Troubleshoots customer-reported issues and provides solutions while documenting interactions
Supports Level I technicians by providing technical direction and answering questions

Required Qualifications

High school diploma required
CompTIA A+ certification required
2+ years of technical customer support or help desk experience (MSP experience preferred)
Strong troubleshooting skills with the ability to resolve issues quickly
Ability to thrive in a fast-paced, technically advanced environment

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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Website

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