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Computer Operator III

Location: Remote
Compensation: Hourly
Reviewed: Tue, Jun 09, 2026
This job expires in: 30 days
Job Category: Healthcare
Weekly Hours: Full Time
Employment Status: Permanent, Independent Contractor
Employer Type: Employer
Career Level: Entry Level, Experienced

Job Summary

Providing essential IT support, the full-time Computer Operator III will assist remote facilities by diagnosing and resolving access and IT-related issues while working from 4pm to 1am EST, including a rotating weekend shift.

Key responsibilities
  • Answer phones and manage web tickets, triaging them to appropriate Tier 2 support
  • Diagnose and resolve technical problems, documenting and tracking issues for timely resolution
  • Provide end-user support for account administration, smartcard maintenance, application support, and hardware desktop issues
Required qualifications
  • High School Diploma or GED equivalent
  • 2+ years of experience troubleshooting Enterprise IT environments
  • 2+ years of experience working directly with end users/customers
  • 2+ years of experience with Active Directory
  • Experience with hardware and software support and troubleshooting

COMPLETE JOB DESCRIPTION

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