Concierge Support Specialist

Job Summary

A company is looking for a Concierge Support Specialist.

Key Responsibilities

• Provide support to legal professionals with their eFiling inquiries and communicate directly with the court on behalf of clients
• Utilize various software platforms to ensure a seamless client experience
• Organize and prioritize tasks to manage multiple client requests effectively

Required Qualifications

• High school diploma or equivalent; additional education or certification in customer service or business administration is a plus
• Previous experience in the legal industry, call center, or customer service is required
• Proficiency with basic computer skills and ability to learn various software platforms
• Strong organizational skills with effective time management abilities