Configuration Analyst

Job Summary

A company is looking for a Configuration Analyst (Remote).

Key Responsibilities

• Manage and maintain the configuration management database for accuracy and consistency
• Monitor configuration items throughout their lifecycle to ensure compliance with policies
• Develop and implement configuration management plans and conduct regular audits to verify configuration integrity

Required Qualifications and Education

• Proven experience working with Genesys Cloud systems
• Strong knowledge of configuration management processes and tools
• Expertise in database queries and operational data analysis
• Familiarity with industry standards and regulatory requirements related to configuration management
• Experience in the healthcare industry is preferred