Confirmations Specialist

Job Summary

A company is looking for a Confirmations Specialist to manage in-home sales appointment confirmations and enhance customer satisfaction.

Key Responsibilities

• Manage and maintain accurate schedules for Design Consultants
• Handle inbound and outbound confirmation calls while verifying appointment criteria
• Document appointment updates in the CRM and communicate changes to sales leadership

Required Qualifications

• Minimum of 2 years' experience in confirmations, call center, or sales-related roles
• Strong organizational skills with effective task prioritization
• Experience in a fast-paced work environment
• Detail-oriented with strong follow-through