Confirmations Specialist
Job Summary
Working remotely in a full-time capacity, the Confirmations Specialist will manage and confirm in-home sales appointments while ensuring high customer satisfaction and minimizing cancellations and no-shows.
Key responsibilities:
- Manage and maintain accurate schedules for Design Consultants
- Handle inbound and outbound confirmation calls, verifying appointment criteria
- Document appointment updates and communicate schedule changes to sales leadership
Required qualifications:
- Minimum of 2 years' experience in confirmations, call center, or sales-related roles
- Strong organizational skills with the ability to prioritize tasks effectively
- Detail-oriented with strong follow-through
- Excellent verbal communication and phone presence
- Comfortable working in a fast-paced environment
Complete Job Description
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