Confirming Lead

Job Summary

A company is looking for a Confirming Lead to support the Fulfillment Team by resolving escalated issues and training new hires.

Key Responsibilities:

• Provide daily operational oversight and resolve day-to-day issues
• Communicate with Team Leads and Managers to address issues
• Onboard new hires and actively train team members in new workflows

Qualifications:

• Bachelor's degree and at least 1 year of relevant experience required
• Minimum 1 year in a leadership role preferred
• Experience as a document clerk and/or document management preferred
• Experience working with spreadsheet software
• Experience with computer/technical software