Connected Care Assistant

Job Summary

A company is looking for a Connected Care Assistant to support members in managing their health conditions.

Key Responsibilities:

• Engage with members through calls, chats, and outreach to facilitate care coordination
• Assist in administrative tasks such as composing communications and managing care plan tasks
• Attend training and comply with healthcare regulations while supporting the clinical team

Required Qualifications:

• Prior experience in case management or healthcare setting preferred
• Proficiency in motivational interviewing techniques
• Ability to multitask and adapt in a dynamic environment
• Experience with health IT systems and community healthcare resources is desirable
• Commitment to a schedule of 8 AM to 5 PM (PST/CT/EST) Monday through Friday