Connected Care Coach
Job Summary
Proactively contacting identified members, the full-time Connected Care Coach will drive behavior changes and positively impact clinical outcomes through various communication tools while working remotely.
Key responsibilities
- Conduct member outreach to facilitate behavior change and improve clinical outcomes
- Utilize a coaching approach aligned with motivational interviewing to empower members in self-managing chronic conditions
- Maintain accurate case documentation and complete essential administrative duties for smooth operations
Required qualifications
- Bachelor's Degree in a relevant discipline or MA/EMT/Paramedic certification
- 2+ years of experience in a healthcare delivery or related environment
- Excellent written and verbal communication skills
Complete Job Description
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