Connecticut Healthcare Customer Service

Job Summary

A company is looking for a Healthcare Customer Service Associate to assist customers with their health plans and coverage.

Key Responsibilities

• Handle inbound customer service calls and address customer inquiries
• Troubleshoot issues and provide product and service information
• Ensure exceptional customer satisfaction and strive to meet performance metrics

Required Qualifications

• Must be 18 years of age or older
• High school diploma or GED equivalent
• Must pass a criminal background check
• Ability to work various shifts, including nights and weekends
• Ability to multitask and navigate between screens efficiently