Connecticut Licensed Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator - Remote in CT.

Key Responsibilities:

• Conducts telephonic outreach to members and assists with scheduling provider appointments
• Educates members on care gaps and connects them to community resources
• Maintains adherence to metrics and ensures confidentiality of health information

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• 1+ years of call center or telephonic customer service experience
• 1+ years of professional experience in an office setting using telephone and computer
• 1+ years of experience in Healthcare, insurance, or community outreach
• Ability to work from home with high-speed internet access