Connecticut Licensed Customer Service Representative

Job Summary

Connecting with individuals seeking assistance, the full-time Remote Customer Service Representative will professionally answer inquiries, provide accurate information, and connect customers with community resources while working from home in Connecticut.

Key responsibilities

• Professionally answer inbound customer inquiries and listen to understand customer needs
• Provide accurate information and connect customers with available community resources
• Document customer interactions and maintain confidentiality while following company procedures

Required qualifications

• High School Diploma or GED required
• Must currently reside in the state of Connecticut
• Previous customer service, call center, healthcare, or related experience preferred
• Strong computer and data entry skills
• Reliable high-speed internet and a dedicated, distraction-free home workspace