Connecticut Licensed Member Services Rep

Job Summary

A company is looking for a Member Services Representative in Connecticut.

Key Responsibilities

• Handle inbound calls from patients/members regarding health insurance inquiries
• Provide information on coverage, benefits, claims, and protocols
• Maintain a HIPAA compliant and approved remote working environment

Required Qualifications

• Must reside in Connecticut
• Experience in a call center environment
• Customer service experience, either via phone or in person
• Healthcare experience from a provider or insurer perspective
• Knowledge of Medicaid coverage is essential