Connecticut Licensed Scheduler

Job Summary

To provide comprehensive clinical ambulatory scheduling for providers, the full-time Connecticut Licensed Scheduler will evaluate scheduling requests, manage patient appointments, and ensure exceptional service while working remotely within Connecticut.

Key responsibilities

• Assess urgency of calls and provide assistance or direct callers to the appropriate resources
• Build and modify provider master schedules and clinic calendars, accommodating changes as necessary
• Schedule patient appointments, resolve conflicts, and notify patients of changes or cancellations

Required qualifications

• Four years of related work experience, including two years in a similar role, or an Associate degree with two years of related experience
• Proven experience in a high-volume healthcare scheduling environment
• Strong organizational skills with attention to detail
• Proficiency in using the EPIC scheduling system
• Ability to handle confidential patient information in compliance with HIPAA regulations