Connecticut Licensed Telephone Interviewer

Job Summary

Conducting data collection activities from caregivers, the part-time Connecticut Licensed Telephone Interviewer will maintain client call files, conduct surveys, and ensure confidentiality while working remotely.

Key responsibilities

• Maintain assigned client call files and conduct surveys according to preferred practices
• Provide customer service to caregivers and stakeholders regarding data collection and survey administration
• Generate reports and staff the toll-free TAM dedicated phone line

Required qualifications

• Associate's Degree required
• 1 year of customer service or administrative work experience required
• Bilingual skills in Spanish and English required
• Completion of annual Conflict of Interest training