Connecticut Licensed Training Manager

Job Summary

A company is looking for a Training Manager.

Key Responsibilities

• Lead and facilitate training programs for new hires and existing team members across Sales, Retention, and Claims
• Deliver tailored training sessions virtually and in-person, ensuring understanding of policies and procedures
• Track training progress, address performance gaps, and develop training materials reflecting current best practices

Qualifications

• Proven experience delivering training to individuals and groups in a professional setting
• Minimum of 2 years of frontline experience within the department they are training
• Proficiency in CRM systems, Excel, PowerPoint, SharePoint, and other training tools
• Self-motivated and capable of working independently with minimal supervision
• Deep understanding and high skill mastery of the frontline role to effectively teach new team members