Connectivity Coordinator

Job Summary

Supporting the technical onboarding and ongoing connectivity management of Home Management Companies, the full-time FLEX Connectivity Coordinator will manage an average of 15 projects per month, resolve connectivity issues, and collaborate with internal and external teams in a hybrid work environment.

Key responsibilities

• Serve as a subject matter expert on connectivity and maintain internal knowledge resources for Connectivity Providers
• Manage the technical onboarding process for Home Management Companies and ensure compliance with HVMB requirements
• Perform first-level technical troubleshooting and coordinate issue resolution with relevant teams

Required qualifications

• High school diploma or GED with 4 years of relevant experience, or a 4-year degree in a related field with 1 year of experience
• 1+ years of experience in a business-facing role with interaction with technical teams preferred
• Project management and organizational skills with a service mindset
• Demonstrated ability to prioritize and execute tasks effectively in a fast-paced environment
• Analytical thinker with strong interpersonal skills