Constituent Success Specialist

Job Summary

A company is looking for a Constituent Success Specialist (Remote).

Key Responsibilities

• Ensure timely coverage of Customer Service requests and maintain inbound service phone lines
• Process donations, manage communication preferences in CRM, and handle inquiries related to campaigns and resources
• Collaborate with various teams and contribute to team goals while identifying areas for improvement

Required Qualifications

• 1+ years of previous experience in a customer service role
• High school diploma
• Experience managing multiple projects simultaneously
• Strong prioritization and time management skills
• Proficiency in Microsoft 365 programs and apps