Construction Permitting Lead

Job Summary

Serving as the primary resource for customers, the full-time remote Construction Permitting Lead will manage the end-to-end lifecycle of permit applications, oversee team development, and ensure compliance and accuracy while optimizing processes for efficiency.

Key responsibilities

• Serve as the primary point of contact for customers regarding permit status, timelines, and requirements
• Oversee the entire permit application process, including researching requirements and submitting applications to authorities
• Provide training, coaching, and feedback to junior team members, fostering their development and managing their performance

Required qualifications

• 3-5+ years of relevant experience in construction permitting or project management, preferably in a SaaS or tech-driven environment
• Strong understanding of permitting processes, regulations, and compliance standards across multiple jurisdictions
• Exceptional project management skills with the ability to handle multiple projects and deadlines effectively
• Preferred 2+ years of leadership experience managing and mentoring teams
• Customer-centric mindset with a background in customer success or experience managing customer relationships