Consultant, Commercial Operations

Job Summary

Driving client engagement and supporting commercial objectives, the full-time Consultant, Commercial Operations will manage customer relationships, oversee onboarding processes, and conduct technical analyses in a hybrid work environment.

Key responsibilities

• Own the end-to-end customer experience, serving as the primary contact for strategic accounts and facilitating product education and support
• Drive customer onboarding and technical implementation, managing complex asset and market integrations
• Conduct technical analyses using internal/external APIs and large timeseries datasets, while providing feedback to improve customer value and retention

Required qualifications

• 3+ years of experience in consulting or customer-facing roles
• Strong working knowledge of Excel and BI tools such as Tableau; familiarity with Python and API-based tools is a plus
• Experience driving complex technical integrations end to end, ideally with Engineering teams
• Excellent verbal and written communication skills for conveying complex concepts to diverse audiences
• Familiarity with energy markets, trading, or infrastructure financing is a plus