Consultant, Extended Services

Job Summary

A company is looking for a Consultant, Extended Services (Remote).

Key Responsibilities

• Manage multiple small projects and change requests from live customers
• Act as a training resource and internal technical product knowledge resource for team members
• Provide exceptional customer service and consult with clients on best practices for product usage

Required Qualifications

• Bachelor's degree or college diploma in a related field and/or equivalent experience
• 5 years of experience using or administrating database-driven workflow products and/or financial management software
• Minimum 3 years of experience working with relevant products preferred
• Proven ability to manage multiple large initiatives with minimal guidance
• Strong knowledge of accounting systems, practices, and terminology relevant to product offerings