Consultative Inside Sales Specialist

Job Summary

Helping homeowners make informed decisions about HVAC systems, the full-time Consultative Inside Sales Specialist will engage with customers remotely, utilizing proprietary tools to provide tailored recommendations and guide them through the purchasing process.

Key responsibilities

• Engage with homeowners and contractors via phone or video to understand their project needs and budget
• Utilize design software to create appropriate system recommendations and explain technical concepts clearly
• Follow up with customers to address concerns and guide qualified opportunities toward purchase

Required qualifications

• Experience in consultative sales, inside sales, or another customer-facing role
• Comfortable learning technical products and simplifying complex information
• Strong organizational skills to manage multiple options and project details
• Proficiency in using software and willingness to learn new tools
• Ability to take ownership of follow-up and customer outcomes