Consumables Customer Care Specialist

Job Summary

A company is looking for a Consumables Specialist to provide customer support and coordination for coffee and Bevi customers.

Key Responsibilities

• Provide world-class customer service through direct contact with customers
• Create and manage work orders for installation and service while responding to customer inquiries
• Coordinate with internal teams and maintain business relationships to ensure customer satisfaction

Required Qualifications

• At least two years of previous Customer Care experience
• Ability to multi-task across different communication channels efficiently
• Extremely organized and detail-oriented
• Resourceful and adaptable in a fast-paced environment
• Working knowledge of Microsoft Office (Outlook, Excel, Word)