Consumer Access Specialist

Job Summary

To enhance patient experience, the full-time Consumer Access Specialist will manage patient access processes, ensuring seamless communication and support while working fully remotely.

Key responsibilities

• Facilitate patient access by coordinating appointments and addressing inquiries
• Maintain accurate patient records and manage scheduling systems
• Collaborate with healthcare teams to ensure optimal patient flow and satisfaction

Required qualifications

• High school diploma or equivalent; additional education in healthcare preferred
• Experience in a patient access or customer service role
• Proficiency in electronic health record (EHR) systems
• Knowledge of healthcare insurance processes and regulations
• Ability to work in a fast-paced environment and handle multiple tasks