Consumer Bankruptcy Support Representative

Job Summary

A company is looking for a Consumer Bankruptcy Support Representative to provide assistance to customers regarding bankruptcy inquiries in a remote setting.

Key Responsibilities

• Assist customers with inquiries related to bankruptcy treatment on their accounts via phone and correspondence
• Process consumer bankruptcy automation fallout and manually handle accounts associated with business filings
• Ensure compliance with relevant laws and accurately document all collection activities in client systems

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or equivalent required
• Minimum of 6 months collections experience preferred
• Minimum of 1 year of customer service experience preferred
• Ability to operate multiple technology systems simultaneously while engaging with customers