Consumer Care Specialist

Job Summary

A company is looking for a Consumer Care Specialist.

Key Responsibilities

• Provide specialty service to customers via phone, email, or chat
• Assist customers in selecting suitable products and process orders accurately
• Diagnose and resolve issues related to product usage or program implementation

Required Qualifications

• High School diploma or equivalent preferred
• 1-2 years of previous customer service experience preferred
• Proven organizational and time management skills
• Dependable and reliable with a good attendance record
• Bilingual candidates in Spanish or French will be prioritized