Consumer Disputes Specialist

Job Summary

Working remotely on a full-time basis, the Consumer Disputes Specialist will process customer-initiated credit bureau disputes, conduct research, and collaborate with internal departments to resolve issues while adhering to FCRA guidelines.

Key responsibilities

• Process and resolve customer disputes in a timely manner, maintaining productivity and accuracy standards
• Utilize the eOscar system and other tools to manage dispute communications and corrections
• Participate in training sessions and provide suggestions for improving processes and customer experience

Required qualifications

• Ability to work independently and manage multiple tasks effectively
• Experience with credit reporting systems and compliance regulations
• Proficiency in Microsoft Suite of Products
• Strong teamwork and interpersonal skills
• Unrestricted work authorization without the need for future sponsorship