Consumer Experience Representative

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Jul 09, 2024
This job expires in: 26 days

Job Summary

A company is looking for a Consumer Experience Representative.

Key Responsibilities:
  • Accurately and professionally handle incoming customer inquiries via phone, email, live chat, and social media
  • Identify upsell opportunities, pitch products, and close sales to existing customers
  • Collaborate with team members to resolve technical issues and provide excellent customer service

Required Qualifications:
  • Ability to work in a fast-paced environment
  • Experience in sales or customer service roles
  • Proficiency in Microsoft Office and Google Suite
  • Capability to handle difficult clients and situations with composure
  • Must be able to work independently

COMPLETE JOB DESCRIPTION

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