Consumer Health Accounts Manager

Job Summary

Managing the implementation and ongoing service delivery of consumer-directed health programs, the full-time salaried Consumer Health Accounts Manager will oversee FSA, HSA, and HRA accounts, ensuring operational excellence and compliance while serving as the primary client contact.

Key Responsibilities

• Serve as the primary contact for CHA services, managing client relationships and expectations
• Lead the implementation of FSA, HSA, and HRA programs, ensuring readiness and successful transitions
• Monitor ongoing service delivery, compliance with regulations, and track performance metrics to identify areas for improvement

Required Qualifications

• 3-5+ years of experience in consumer-directed health accounts (FSA, HSA, HRA) or benefits administration
• Strong understanding of IRS regulations and compliance frameworks
• Experience supporting implementations and ongoing account management
• Excellent client communication and stakeholder coordination skills
• Strong analytical and problem-solving capabilities