Consumer Sales Contact Center Manager

Job Summary

A company is looking for a Manager, Consumer Sales Contact Center.

Key Responsibilities

• Lead delivery of consumer sales targets and translate global sales strategy into local plans
• Develop and coach a team of consumer sales professionals to foster a high-performance culture
• Ensure a consistent, high-quality consumer experience and optimize sales channels

Required Qualifications

• Demonstrated experience leading consumer sales teams in a multi-product environment
• Proven ability to deliver sales targets through effective team leadership
• Experience with structured sales processes and commercial frameworks
• Strong customer focus with understanding of the consumer sales journey
• Data-driven mindset with experience using performance metrics for decision-making