Consumer Service Specialist

Job Summary

A company is looking for a Consumer Service Specialist (Remote).

Key Responsibilities

• Interact daily with technicians, consumers, and service support personnel to manage technician routes
• Build efficient routes and manage scheduling, including rescheduling customer calls
• Provide friendly and engaging customer service via telephone and email

Required Qualifications

• High School Diploma or General Education Degree (GED)
• At least 6 months experience in a high-volume customer service role
• Excellent organizational skills
• Ability to work in a fast-paced, dynamic team environment
• Data entry experience