Consumer Success Representative

Job Summary

A company is looking for a Consumer Success Representative to assist clients in the home buying or selling process.

Key Responsibilities

• Represent the company professionally through various communication channels
• Make 300+ outbound and inbound calls daily to assess clients' real estate needs
• Facilitate connections between consumers and real estate professionals to enhance operational efficiency

Required Qualifications

• 2+ years of experience in a phone-based call center role or equivalent
• Some sales experience or equivalent preferred
• Ability to overcome objections and resolve conflicts effectively
• Tech-savvy with experience using various communication tools
• Interest in real estate and lead generation