Consumer Support Representative

Job Summary

A company is looking for a Consumer Information Support Representative to work remotely.

Key Responsibilities

• Responds to consumer inquiries via phone, email, and social media, resolving issues effectively
• Monitors consumer contacts for potential product liability or tampering incidents
• Participates in analyzing consumer trends and creates reports for various departments

Required Qualifications

• Associate degree preferred or 2+ years of related work experience
• Experience in customer service or public interaction
• Ability to type at least 40 WPM
• Familiarity with Microsoft Office programs
• Comfortable handling sensitive consumer conversations