Consumption Account Manager

Job Summary

Driving customer success for Data 360 & Agentforce, the full-time remote Consumption Account Manager will manage executive relationships, create consumption plans, and guide customers in leveraging Salesforce solutions to maximize their investment.

Key responsibilities

• Engage with strategic customers to assess their capabilities and recommend actions to accelerate consumption
• Develop and execute technology strategies and adoption paths to ensure seamless integration with existing systems
• Build and nurture executive-level relationships to solidify partnerships and drive customer success

Required qualifications

• 7+ years of experience in customer-facing roles related to Data, Analytics, AI, and CRM
• Full-stack technical qualifications in CRM, Data Architecture, and AI/ML
• Proven track record as a trusted advisor with experience in complex data architectures
• Strong understanding of industry-specific use cases and integration patterns
• Experience driving customer success in large, complex organizations