Contact Center Associate 2

Job Summary

A company is looking for a Contact Center Associate 2.

Key Responsibilities

• Delivers high-quality patient service and assists in identifying care provision issues
• Acts as a subject matter expert and trains new agents in scheduling and registration
• Schedules and registers patients while providing information about the health system services

Required Qualifications

• High School diploma or equivalent
• Minimum of 2 years of relevant experience
• General knowledge of office procedures and operations
• Ability to maintain effective interpersonal relationships
• Ability to process and handle confidential information with discretion