Contact Center Associate

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Apr 15, 2026

This job expires in: 30 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Contact Center Associate 1 (Remote).

Key Responsibilities

Schedule and register patients for appointments within the health system
Provide general information about health system services to patients and healthcare providers
Verify insurance information and ensure compliance with appointment scheduling policies

Required Qualifications

High School education required
Minimum 1 year of relevant experience in healthcare and/or customer service
Detail-oriented with accurate documentation skills
Computer literate; experience with EPIC scheduling is a plus
Ability to work under stress and maintain composure

COMPLETE JOB DESCRIPTION

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