Contact Center Director

Job is Expired

Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Texas, Virginia, West Virginia, Wisconsin

Compensation: Salary

Reviewed: Thu, Aug 31, 2023

Job Category: Sales

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level, Executive Level

Education Level: Bachelors

Job Summary

A company is looking for a Director of a Contact Center.

Key Responsibilities:

Provide leadership and professional development to Contact Center employees
Streamline processes and meet/exceed performance expectations and goals
Collaborate with internal and external partners, manage projects, and develop incentives to drive performance results

Required Qualifications:

High School Diploma or G.E.D. equivalent
Bachelor's degree or equivalent experience
8+ years' experience in a management role and 7+ years' experience in customer service or contact center operations
Proficiency with Microsoft programs

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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