Contact Center Engineer

Job is Expired

Location: Remote

Compensation: Hourly

Staff Reviewed: Wed, Mar 27, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Career Level: Experienced

Education Level: Some College, Bachelors, Masters

Job Summary

A company is looking for a Contact Center IS Engineer.

Key Responsibilities:

Ensure system availability for Contact Center Services
Provide specialized troubleshooting for all Contact Center technology
Lead major incident management support calls and drive technical conference bridge calls

Required Qualifications:

Master's degree, Bachelor's degree with 2 years of experience, Associate's degree with 6 years of experience, or High school diploma/GED with 8 years of experience in Unified Communications Engineer/Architect role
Experience with Cisco Call Center products and handsets
Proficiency in contact center scripting, routing, and integration with CRM systems
Understanding of networking principles and VoIP protocols
Knowledge of Microsoft Office, Excel, and Visio

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

Wikipedia Wikipedia URL

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH

Get Started SIGN UP WITH Facebook SIGN UP WITH Google